Dear Phoenix Community,

we now have a new rewards program that rewards your loyalty.

You have the opportunity to collect points with every order in our online shop and exchange them for attractive rewards. You can see the registration for the bonus program at the bottom right of your screen - all you have to do is log in with your existing customer accounts or open a new account.

Register before each purchase so that your order qualifies for the rewards program.

From now on you can also get a bonus card in our store - you can find out more about the bonus program in the store here.

Your rewards with our loyalty program

  • 8 Euro discount

    Have you already collected 110 points? Great, you can exchange them for an 8 euro discount on your next purchase.

  • 17 Euro discount

    Would you like a small discount on your next purchase? Then redeem 220 points and receive a credit of 17 euros for your next purchase.

  • Hario Dripper Switch 03

    Are you looking for the perfect preparation for your pour over? Redeem 375 points for a Hario Switch (size 03) .

  • 42 Euro discount

    Have you already collected 500 points ? That deserves a reward - exchange the points for a loyalty bonus of 42 euros .

  • Barista seminar

    WOW - 1000 points !

    As a thank you, you can take part in our barista seminar for free.

How can you collect points?

  • omniroast-decafe-decaf-entkoffeiniert

    5 points for 5 euros

    You will receive 5 points for every 5 euros you spend.

    Example 1: You buy something for 35 euros in our shop and 35 points are credited to your rewards account.

    Example 2: You buy something for 23.50 euros in our shop and 20 points are credited to your rewards account.

  • 10 points for each rating

    We always appreciate your feedback on our coffees and seminars. To help us continue to improve, you will be rewarded for every review of one of our products.

    For each product review of an item you purchase, 10 points will be credited to your rewards account.

  • 25 points for your birthday

    Happy birthday. Enter your birthday and receive 25 points every year. Please let us know so that we can save it in our customer data.

Loyalty program rules


  • Your purchase can only be taken into account if you are logged into your customer account.

  • No points will be credited to your account for the shipping fee.

  • The redemption of rewards from the bonus program cannot be combined with other discounts (multiple vouchers can be redeemed at once).

  • If you pay in advance, the points will only be credited after payment has been received.

  • Points from the online shop's bonus program cannot be combined or applied to purchases in our store.

  • It is not possible to track your points retroactively.

  • Points from the bonus program cannot and will not be paid out.

  • In case of fraudulent activity, we reserve the right to exclude the account from the rewards program.

The previous discounts for purchases over 80 euros or 120 euros will no longer apply and will be replaced by the bonus program.