Shipping policy

Deliveries within Germany

For standard orders within Germany, we charge shipping costs of € 4.99 for orders up to a value of € 45.00. For orders over € 45.00, we deliver free of charge within Germany.

Delivery time: 1-3 working days

Deliveries abroad to Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Hungary and Cyprus

For standard deliveries to the above-mentioned countries, we charge the following shipping costs based on the total weight of the items:

Up to 1 kg: 9.90 €

1.01 kg - 3 kg: 12.90 €

3,01 kg - 5 kg: 14.90 €

From 5 kg: 16.90 €

Free shipping on orders over €160

Delivery time: 5 - 10 working days

Deliveries to Switzerland

For standard deliveries to Switzerland, we charge the following shipping costs based on the total weight of the items:

Up to 1 kg: CHF 18.50

1.01 kg - 3 kg: CHF 22.30

3.01 kg - 5 kg: CHF 25.00

From 5 kg: CHF 30.70

From an order value of CHF 219: free shipping

Delivery time: 5 - 10 working days

Import costs (import VAT and shipping service provider fees) may apply for shopping basket values (including shipping costs) of approximately CHF 190 or more. These costs are to be borne by the buyer.

If you have any questions about shipping and shipping costs, please send us an e-mail  (info@phoenix-coffeeroasters.com) or contact us via the contact form.

Our flat-rate delivery charge is subject to VAT and the amount depends on the goods ordered. The shipping costs are shown in the shopping basket and checkout, as well as in the order summary.